TERMS AND CONDITIONS

Please find below our detailed Terms & Conditions - Last Updated 19.03.2026.

1. WHO WE ARE

 
We are Feeding Families, a UK charity working to support people facing crisis with food and essential items.
Our website is here to help you learn about our work, get involved, or support what we do.

2. USING OUR WEBSITE

 
By using our website, you agree to these terms.

Please use our site in a respectful and lawful way. This means you must not:

  • Break any laws
  • Try to hack or damage the website
  • Use the site to harm others

3. INFORMATION ON OUR WEBSITE

 
We do our best to keep everything accurate and up to date.

However:

  • Some information may change over time
  • We cannot guarantee everything will always be complete or error-free

If something looks wrong, please let us know.

4. DONATIONS

 
If you make a donation:

  • Your payment will be processed securely
  • Donations are usually non-refundable

Every donation helps us support families with dignity, care, and practical help.

5. VOLUNTEERING AND INVOLVEMENT

 
If you sign up to volunteer or get involved:

  • We may contact you with relevant information
  • You agree to follow our guidance and safety instructions
  • We aim to make all experiences positive, safe, and meaningful.

6. PRIVACY

 
We take your privacy seriously.

  • We only collect information we need
  • We do not sell your data
  • We keep your information secure

For full details, please see our Privacy Policy

7. LINKS TO OTHER WEBSITES

 
Sometimes we link to other websites (for example, partners or resources).

We are not responsible for:

  • The content on those websites
  • How they use your data

8. OUR RESPONSIBILITY

 
We aim to keep our website running smoothly, but we can’t promise it will always be:
 

  • Available
  • Free from bugs or viruses

9. CHANGES TO TERMS AND CONDITIONS

 
We may update these terms from time to time.

If we do, we’ll update them on this page.

10. CONTACT US

 
If you have any questions, please get in touch at info@feedingfamilies.org.uk or 0191 908 7163.

Thank you. By using our website, you’re helping us build a kinder, more supportive community where no one faces crisis alone.